Privacy and personal information
This policy explains how Wema Foods (Pty) Ltd handles personal information when you use this website, contact our team or communicate with us in the ordinary course of business.
Effective date: 23 August 2026
Wema Foods (Pty) Ltd is a South African company with registration number 2012/006215/07. References to “Wema Foods”, “we”, “us” or “our” in this policy mean Wema Foods (Pty) Ltd.
When you contact Wema Foods or use the Contact page enquiry form, the information you provide may include:
We use this information to respond to enquiries, discuss products or services, prepare business communications and conduct normal customer, supplier and service-provider relationships.
Our hosting environment and website technology may generate ordinary technical records when the website is accessed. These may include an IP address, browser or device information, requested pages, access dates and times, referring pages and technical error information.
This information may be used to operate, secure, maintain and troubleshoot the website and to understand general website usage. We do not state that this website uses personal profiles, advertising networks or remarketing systems.
The website may use cookies or similar technical storage where required for WordPress, website security, session management or embedded services to function. We do not use this policy to claim advertising, affiliate or behavioural-tracking cookies that have not been implemented.
You can control cookies through your browser settings. Blocking some technical or third-party cookies may affect the operation of embedded website features.
The Contact page includes an embedded Google Maps service. When the map loads or you use its controls, Google may process technical information such as your IP address, browser or device information and interactions with the map in accordance with Google’s own terms and privacy practices.
You can review the Google Privacy Policy for more information. Links to other websites are governed by the privacy policies of those websites.
We do not sell personal information. Information may be shared with employees, contractors or service providers who reasonably need it to support our website, communications or business operations and who are expected to handle it appropriately.
We may also disclose information where required by law, a court order, a lawful request from an authorised body, or where reasonably necessary to protect legal rights, safety or security.
We take reasonable administrative and technical steps appropriate to the nature of the information to protect it against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain enquiry and business information only for as long as reasonably necessary for the purpose for which it was collected, ongoing business communication, dispute management, security and applicable legal, accounting, tax or record-keeping requirements.
Retention periods may differ depending on the nature of the record and the legal or operational reason for keeping it. Information that is no longer reasonably required will be deleted, destroyed or de-identified where appropriate.
Subject to applicable law, you may ask whether we hold personal information about you and request access to, correction of or deletion of that information. Some information may need to be retained where a legal obligation or legitimate business-record requirement applies.
We may take reasonable steps to verify your identity before acting on a request. To submit a request, email info@wemafoods.co.za and provide enough detail for us to identify the relevant information and understand your request.
Wema Foods is based in South Africa. We aim to handle personal information responsibly and with regard to applicable South African privacy requirements, including the Protection of Personal Information Act, 2013, where it applies.
Nothing in this policy limits rights or obligations that apply under South African law. This policy is an explanation of our current practices and is not a guarantee that every risk associated with electronic communication can be eliminated.
We may update this policy when the website, our business practices or applicable requirements change. The effective date displayed above indicates the date of the current version.
For questions about this policy or Wema Foods’ handling of personal information, contact:
